Privacy Policy

This Privacy Policy applies to you, the user of this Website, and to MyRetreat – the owner and operator of this Website. MyRetreat takes the privacy of your information seriously. This Privacy Policy governs the use of any data collected by us in connection with your use of the Website.

Please read this Privacy Policy carefully.

1. Definitions

Data: all information that you submit to MyRetreat via this Website.
Cookies: a small text file placed on your device when you visit the Website.
GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data.
Data Protection Laws: applicable laws of the Republic of Lithuania, including the General Data Protection Regulation (GDPR).
MyRetreat, we, our: MB MyRetreat, company code 306437141, registered at V. Nagevičiaus g. 3, Vilnius, Lithuania.
User or you: any third party who accesses the Website and is not either employed by MyRetreat or engaged in providing services to MyRetreat.
Website: the website you are currently using – https://myretreat.lt – and any sub-domains of this site.

2. Scope of the Privacy Policy

This policy applies only to the relationship between users of this Website and MyRetreat. It does not apply to any other websites that may be accessible via links provided on this Website.

MyRetreat is the data controller, which determines the purposes and means of processing your personal data.

3. What data we collect

We may collect the following data:

Full name;
Email address and phone number;
Demographic information (e.g., place of residence, interests);
Browser type, IP address, operating system (automatically);
Website browsing information (which pages you visited, when, from where you arrived, and where you exited);
Payment information (if you make a payment through the Website).

4. How we collect the data

Data you provide, for example:

When contacting us via email, phone, or contact form;
When participating in surveys, contests, or promotions;
When opting in to receive newsletters;
When making payments through the Website.

Automatic collection, for example:

When visiting the Website, information about your activity is automatically collected using cookies and server logs.

5. How we use your data

Your data may be used for the following purposes:

To provide or improve our services;
To communicate with you regarding your inquiries;
For internal record-keeping;
For direct marketing (only with your consent);
To improve the Website and for statistical analysis.

6. Legal basis

Data may be processed on the following legal grounds:

Your consent (e.g., for marketing purposes);
Performance of a contract;
Legal obligation;
Our legitimate interests (e.g., improving service quality).

7. Cookies

The website myretreat.lt uses cookies – small text files stored on the user’s device to ensure proper website functionality, analyze traffic, and display personalized content. Cookies may be:

Essential (ensuring technical operation of the website);
Analytical (used for statistical analysis, e.g., via Google Analytics);
Marketing (allowing targeted advertising, e.g., via Meta Pixel).

These cookies may be set by us or by third parties.

In accordance with the General Data Protection Regulation (GDPR) and the Law on Electronic Communications of the Republic of Lithuania, non-essential cookies require your consent, which can be withdrawn or modified at any time via your browser settings. Most browsers allow you to view, delete, or block cookies – please note that disabling certain cookies may impair some website functionalities.

Our cookie usage practices may be reviewed and updated periodically, and any significant changes will be announced on this page.

8. Data security

We implement appropriate technical and organizational measures to protect your data:

Use of secure servers;
Access limited to authorized personnel only;
Regular security audits.

If you notice a potential breach, please contact us at: info@myretreat.lt.

9. Data retention period

We retain your data for as long as necessary to fulfill the specific purpose, unless required by law to retain it for a longer period. After this period, the data is securely deleted or anonymized.

10. Your rights

Under the GDPR, you have the following rights:

To obtain information about the processing of your data;
To request access to your data;
To request rectification of your data;
To request the deletion of your data (“right to be forgotten”);
To restrict the processing of your data;
To object to the processing of your data;
To request the transfer of your data;
To file a complaint with the State Data Protection Inspectorate.

For the exercise of your rights, please contact: info@myretreat.lt

11. Complaints

If you believe that your data is being processed unlawfully, you have the right to file a complaint with the State Data Protection Inspectorate.